Important Information


We are licensed as life insurance agents under the name AIG Direct Insurance Services, Inc. in all states except MD where we are licensed as Matrix Direct, Inc. (collectively, "AIG Direct").

  • Arkansas: AIG Direct Insurance Services, Inc. - license # 246412
  • California: AIG Direct Insurance Services, Inc. - license # 0B57619
  • Minnesota: AIG Direct Insurance Services, Inc. - license # IA-20044713
  • Louisiana: AIG Direct Insurance Services, Inc. - license # 224871
  • Utah: AIG Direct Insurance Services, Inc. - license # 6787
  • Massachusetts: AIG Direct Insurance Services, Inc. - license # 1790659
  • Texas: AIG Direct Insurance Services, Inc. - license # 13322

AIG Direct is a wholly owned subsidiary of American General Life Insurance Company and an affiliate of The United States Life Insurance Company in the City of New York, both member companies of American International Group, Inc. (AIG). AIG Direct and AIG do not underwrite any insurance policy described herein. The licensed insurance company underwriting the product is responsible for its own financial condition and contractual obligations.

As insurance agents we are the representatives of the insurance company. Our services are provided at no cost to you. When you purchase insurance through us, we receive compensation from the insurance company that issues the policy. This compensation may include commissions when a policy is purchased or renewed, and fees for marketing and administrative services and educational opportunities. The compensation may vary by insurer and the specific product and features purchased. We may be entitled to receive bonuses and incentive trips or prizes associated with sales or sales performance. The products we offer may vary based on factors such as face amount, customer age, health status and other considerations.

Our recommendation(s) of insurance coverage may not necessarily be the lowest rate alternative(s) available or the best alternative(s) for your individual needs. In identifying and recommending insurance products to you, we consider a variety of factors in addition to the premium rates and your personal information; including the insurer's credit rating, the insurer's reputation for service and claims settlement, the features of the policy, and agent commissions and fees received by us.

The product material described on this website is provided for informational purposes only. This material is intended solely to provide a general overview of the types of products and range of services available from AIG Direct. AIG Direct makes no representation as to the financial or other suitability of any product described on this website for any particular person. In order to evaluate whether a particular product is suitable for your financial needs, you should contact your financial advisor. The products referenced on this website have restrictions, limitations, and terms regarding coverage and may not be available in all states or other jurisdictions. For complete details concerning coverage and product availability in your state, please call AIG Direct at the phone number below.

If you have any questions, please contact AIG Direct at:

9640 Granite Ridge Drive
Suite #200
San Diego, CA 92123

Phone: 858.309.3000
Fax: 858.309.3002
Email: Client.Services@aigdirect.com

"Do Not Call" Policy

If a consumer requests a copy of our "Do Not Call" policy, we will send a copy via U.S. mail or electronic mail. Consumers may request, by telephone or in writing, that our company stop calling them and place their name on a "Do Not Call" list. Although we may ask for your name, address and telephone number, we will accept your request even if you only provide your telephone number. You have a right to have calls stopped and to be put on our "Do Not Call" list even if you are still a customer.

When we receive your request, your telephone number will be added to our "Do Not Call" list within 15 business days, however, it may take up to 31 days for your telephone number to be removed from all other company-wide calling lists. Your request will stay on our "Do Not Call" list for at least 5 years. If you move, change your telephone number, or add an additional telephone number, you must provide us with the new telephone number in order for us to prevent calls to that number.

We will not share your do not call request with anyone except affiliated companies or subsidiaries without your prior written permission. All employees that engage in outbound telephone solicitation are trained in this policy and made aware of these procedures before they are allowed to place calls to consumers.

 

11/04/2014 2014.286.60499